Privacy Policy

Effective date: August 5, 2026

K.I. Cleaning Services LLC (“KI Cleaning Services,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

Information We Collect

We collect information you give us directly. That includes your name, email address, phone number, the type of cleaning you need, and any details you share about your home or business when you request a quote, call us, or email us.

We also collect basic technical information automatically when you visit the site, such as your browser type, device type, and the pages you view. This is standard website data and is not used to identify you personally.

How We Use Your Information

We use your information to respond to your quote requests and questions, to schedule and provide cleaning services, to send appointment reminders and service updates, to send promotional messages if you have opted in to receive them, and to improve our website and services.

How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate our business — for example, scheduling, payment, and messaging providers — and only to the extent they need it to perform that work. We may also disclose information where required by law.

Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. Most browsers let you refuse or delete cookies through their settings. Refusing cookies may affect how parts of the site work.

Data Security and Retention

We take reasonable steps to protect the information you give us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as we need it for the purposes described in this policy or as required by law.

Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Your Choices and Rights

You may ask us to review, correct, or delete the personal information we hold about you by calling or emailing us using the details below. You may opt out of promotional email at any time by following the unsubscribe instructions in the message, and out of text messages as described in the next section.

SMS/Text Message Privacy

If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:

• No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
• Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
• Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you’ve explicitly opted into.
• Opt-Out Control: You can stop receiving text messages at any time by texting “STOP” to (980) 239-9135. Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Please review it periodically.

Contact Us

Questions about this policy? Call (980) 239-9135 or email karina@kicleaningsvcs.com.